City of Mount Pearl - Public Access

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Notice: To handle high traffic periods we've introduced a new queuing system. If you are placed in the queue, you'll be able to view the number of individuals ahead of you in real time. After being granted access to the site, you will have 30 minutes to complete your registration(s), or you may be placed back in the queue. If you're queued with item(s) in your cart, the item(s) will remain reserved for 60 minutes. TIME STARTS AS SOON AS YOU LOG IN TO YOUR ACCOUNT!

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Logon To My Account

I Don't Have An Account

Click here to create a New Account

I Forgot My Password

Click here to retrieve your Account Information

To use our Public Access Website you must have an active client account. Click here for instructions on how to create an account.
For parents enrolling or purchasing memberships for their children please be sure to create a family account with yourself as the billing client and your children as family members. NOTE: Mount Pearl Residents are now Required to provide proof of Residency! If you have submitted your Proof and added a family member to your account afterwards, Please contact us to update your account.

ACCOUNT CREATION INSTRUCTIONS

For New Customers

For Existing Customers

How do I add a Group Member to My Account?

FOR NEW CUSTOMERS

If you have never registered for a Mount Pearl course or purchased a membership, please follow the instructions below.

Click on the Click here to create a New Account link at the top of this screen and choose to create an Individual Account or Family Member Account.

To create an Individual Account, complete the Billing Contact form by providing all required information and then click the Next button. Note: You can still add family members to your account later by logging on to your account and clicking on the Family Members Tab.

To create a Family Member Account, complete the Billing Contact form by providing all required information. Click the Next button to continue to the Add Family Member Screen. Complete all required fields for the family member and then click the Save & Add Another button to save the family member and proceed to enter another family member to your account. Click the Finish button once you have added all of your family members to your account. Note: You can add additional family members to your account later by logging on to your account and clicking on the Family Members Tab.

Once you have completed the above steps, you will be sent an Account Activation Email. To activate your account, click on the link provided in the email.

FOR EXISTING CUSTOMERS

If you have participated in a Mount Pearl course or purchased a membership in the past but do not have an online account, please DO NOT create a new account. Please contact us at 748-1002 ext. 1 / 748-1084 or email bookings@mountpearl.ca to activate your existing account. Once we enable your online access, you will receive an Account Activation Email. Follow the instructions to access your online information. If you created a online account and forgot your password, click on the Forgot Password Link above on right hand side. If you forgot your user name then call 748-1002 ext. 1/ 748-1084.

HOW DO I ADD A GROUP MEMBER TO MY ACCOUNT?

Logon to your existing account to access your information.

Click on “Add New Group Member” at the top of the page and fill in their contact information

Click on “Add New Group Member” at the bottom of the page to add a group or family member to your account

If you experience problems creating or updating your account please click on FAQ at the top-right page for helpful information. If you are still experiencing problems, please call 748-1002 ext 1 / 748-1084 or email bookings@mountpearl.ca.