Notice: To ensure prompt approval of your booking requests by our staff, please ensure you log out after submitting your rental request. Thank you.

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I Don't Have An Account

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Individual Account

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Family Member Account
Create an Individual Account if you are an adult making purchases for yourself. You may add family members to your account at any time.Create a Family Member Account if you are making purchases for family members and you are the primary billing contact.

I Forgot My Password

Click here to retrieve your Account Information


ACCOUNT INSTRUCTIONS
Select the option below that best suits your needs to view instructions:
 
 
FOR NEW ACCOUNTS
If you have never used our site before, please follow the instructions below to create your new account:
Click on the link in the box at the top of this screen titled "Click Here to Create a New Account".
Step 1. Create Billing Contact
  • Complete the Contact Information click the Next button.
Step 2. Activate Account
  • Check your email account for an Account Activation email.
  • Click on the link provided in the email.
Please Note: You will have 24 hours to click on the link contained in the email message to complete the account creation process.
Step 3. Account Activated
  • Activation will be completed, and you will be logged into the system.
Please Note: If the Account Activation email is not in your Inbox, please check your Junk Email folder or contact your mail administrator.
 
FOR EXISTING CUSTOMERS
If you have rented a facility in the past but do not have an online account or cannot access an existing account, please DO NOT create a new account.
Option 1. Try To Login
  • Click on the "Click Here to Retrive Your Account Information" link at the top of this page
  • Enter in your First Name, Last Name, and enter your Email Address as your Username and select "Send Email"
  • Check Your Email for your Account recovery details
Option 2. Contact Us
  • Please contact us at (519) 395-2909 to activate your existing account.
  • Once we enable your online access, you will receive an Account Activation Email. Follow the instructions to access your online information.
 
If you experience problems creating or updating your account please click on FAQ at the top-right page for helpful information. If you are still experiencing problems, please call (519) 395-2909.