Unfortunately, some classes may be cancelled or changed. Reasons may include low enrollment, availability of facilities or instructors. Full refunds without the admin fee will be issued for programs cancelled by the Parks and Recreation Department.
All sessional programs and aquatic programs must have a minimum notice of 2 weeks prior to the start date to receive a full refund.Anything after that is at the discretion of the City of St. Thomas.
For summer camps, a refund/cancellation of $14.33 will apply per week of camp due to demand.
Once the program has started, no refunds are given.
For spring hockey, the cancellation fee is applied within 1 month of the program starting as jersey's need to be ordered a month prior.
All program withdrawls due to medical reasons will be fully refunded for the amount missed, with a Doctors note.
Refund/Cancellation fees: $14.33
There will be no make-up classes due to weather or emergency. We do our absolute best to not cancel programs, however sometimes there is scheduling conflicts and we will try our best to add a makeup class at the end of the session.
Classes missed due to illness, vacation or special events will not be refunded or rescheduled.
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