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Municipality of Jasper Privacy Statement

OVERVIEW

The Municipality of Jasper is committed to protecting your privacy. This page tells you how we keep your privacy safe when you use our services, or visit our website at: https://app.univerusrec.com/municipalityofjasperpub/

We gather your personal information under the rules of the Municipal Government Act. Your information is protected by the Freedom of Information and Protection of Privacy Act. If you have any questions about this information, please

What Personal Information do we collect?

Personal Information that details who you are. Like your name, when you were born, how to contact you, or your address. When you use our website, or visit us in person, we may ask you to share this information willingly. Your information is needed to purchase products and other services.

For example: If you were to contact our website's Helpdesk by using the internet. We ask for your name, phone number, and email address. We need this information in order to help you. When you contact us, we keep your support history in order to provide faster and more accurate assistance. This information is stored internally, is password protected and only accessible by certain employees.

What Other Information do we collect?

Our website automatically gathers the following information when you visit our site. This information does not personally identify you, and is used to keep our website safe.

The IP address (Internet Protocol address) of your computer. This is the number given to your computer when you use the internet.

The IP address of your Internet Service Provider. Your internet browser and platform type (ie; Google Chrome on a Windows computer). The date & time that you accessed our site. Which sections of the website you visit, and any content or images that you download from our website.

This information above is not linked to any of your indentifying information.

Cookies

When you enter information on our website, we use "per-session cookies" to remember this information. You can use cookies to save your login details. Using cookies on our website is optional, and we only use cookies to make using our website easier for you.

Who can access your Personal Information?

Only specific employees with the Municipality of Jasper can access your information; and only on a need-to-know basis. We store it in safe databases that only our customer and support employees can access, and is protected by passwords.

However, there are rare situations where we may have to share your information as required by law. Any information we share, is used only for the reasons stated, and is strictly confidential. These situations may include:

Agents acting on our behalf. Such as companies performing maintenance on our system.

Credit reporting agencies. If we need to verify your credit information.

Collection agencies. If we need to collect on overdue debt.

Law enforcement agencies. If we were, by law, commanded to give information to them.

Control agencies. If we were subjected to an audit.

How do we keep your Personal Information safe?

To keep your information safe, the Municipality of Jasper uses security tools; including firewalls, password protection and fraud controls. These make sure that the details you share on our websites, and the ones we keep, stay protected from loss, theft, copying, and others trying to gain access without permission.

Does this Privacy Statement change?

The technology that we use keeps changing, when that happens we may need to update this statement. Be sure to visit this page from time-to-time to see if anything has changed.

QUESTIONS, COMPLAINTS OR COMMENTS?

If you have any questions or comments about this Privacy Statement. Would like to make a complaint. Or would like to view your personal information. Please contact us.