We are excited to be able to offer this online interface starting June 2022 for program registrations. If you are a current member or in our client database, your account has already been created for you. If you are a returning recent member, please attempt to reset your account as an account may have
already been created for you. To reset your account, please click the above "Click here to retrieve your Account Information"
link to gain access to your account. When prompted, please enter your username as your email address.
Upon logging in, please ensure your account and contact information is up to date.
ACCOUNT CREATION INSTRUCTIONS
How do I add a Group Member to My Account?
If you have never registered for a City of Merritt program or rented a facility, please follow the instructions below.
Click on the Click here to create a New Account
link at the top of this screen and choose to create an Individual Account or Family Member Account.
To create an Individual Account
, complete the Billing Contact form by providing all required information and then click the Next button. Note: You can still add family members to your account later by logging on to your account and clicking on the Family Members Tab.
To create a Family Member Account
, complete the Billing Contact form by providing all required information. Click the Next button to continue to the Add Family Member Screen. Complete all required fields for the family member and then click the Save & Add Another button to save the family member and proceed to enter another family member to your account. Click the Finish button once you have added all of your family members to your account. Note: You can add additional family members to your account later by logging on to your account and clicking on the Family Members Tab.
Once you have completed the above steps, you will be sent an Account Activation Email
. To activate your account, click on the link provided in the email.
If you have participated in a City of Merritt program or rented a facility in the past but do not have an online account or cannot access an existing account, please DO NOT create a new account. Please contact us at (250) 315-1050 or email firstname.lastname@example.org
to activate your existing account. Once we enable your online access, you will receive an Account Activation Email. Follow the instructions to access your online information.
HOW DO I ADD A GROUP MEMBER TO MY ACCOUNT?
Logon to your existing account
to access your information.
Click on “Add New Group Member” at the top of the page and fill in their contact information
Click on “Add New Group Member” at the bottom of the page to add a group or family member to your account
If you experience problems creating or updating your account please click on FAQ
at the top-right page for helpful information. If you are still experiencing problems, please call (250) 315-1050 or email email@example.com