Refund Policy
| Upper Skeena Recreation Center will issue a full credit or refund, less program supply fees, if the cancel request is received prior to the 1st lesson/session. |
| Pro-rated credits and refunds requested after the 2nd lesson/session will be granted in the case of illness supported by a doctor's note, or for compassionate reasons. |
| One and two day programs & day camps require 72 hours’ notice for credit or refund requests. |
| Refunds in the form of a cheque, will be processed within 14 working days. |
| Refunds include damage deposits for rental spaces. |
| Credit card and interact card refunds must be issued to the same credit card used for the original purchase. |
| ALL WITHDRAWAL REQUESTS ARE TO BE MADE THROUGH OUR RECREATION CENTRE OFFICE IN PERSON OR BY PHONE. |
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