ACCOUNT CREATION INSTRUCTIONS
How do I add a Group Member to My Account?
If you have never rented a FMD facility, please follow the instructions below.
Click on the
Click here to create a New Account link at the top of this screen and choose to create an Individual Account or Group Member Account.
To create an
Individual Account, complete the Billing Contact form by providing all required information and then click the Next button. Note: You can still add group members to your account later by logging on to your account and clicking on the Group Members Tab.
Once you have completed the above steps, you will be sent an
Account Activation Email. To activate your account, click on the link provided in the email.
If you have rented a facility in the past but do not have an online account or cannot access an existing account, please DO NOT create a new account. Please contact us at 244-6895 between 8:30am-5:00pm Monday through Friday or
email us to activate your existing account. Once we enable your online access, you will receive an Account Activation Email. Follow the instructions to access your online information.
HOW DO I ADD A GROUP MEMBER TO MY ACCOUNT?
Logon to your existing
account to access your information.
Click on “Add New Group Member” at the top of the page and fill in their contact information
Click on “Add New Group Member” at the bottom of the page to add a group or group member to your account
If you experience problems creating or updating your account please click on
FAQ at the top-right page for helpful information. If you are still experiencing problems, please call 244-6895 between 8:30am-5:00pm Monday through Friday or email
fm.helpdesk@gov.ky.
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