HLC Refund Policies

Membership Refund Policy:

All approved refunds will be pro-rated less an administration fee.   Refunds are permitted only if the following conditions have been satisfied:

 a. Memberships are fully refundable within the first seven days of purchase, after which they are non-refundable and non-transferable.  There are no refunds on memberships outside of what is stipulated in this policy.

 b. BU Staff must provide a letter from their Supervisor indicating they are no longer employed by the university and are moving away from Brandon.


Registration Refund Policy:

  • When a course is cancelled prior to the start date, a full refund will be issued to the registrant.
  • If a course is canceled after the start date, the registrant will receive a prorated refund.
  • If a registrant withdraws from a course before the start date, they will receive a refund less an administration fee.  
  • After the start date of the course, a prorated refund less an administration fee will be issued only when a registrant presents a valid medical certificate at the time of withdrawal. 
  • After the start date of the course, no other refunds will be issued other than for medical reasons.
  • No refunds will be issued when a registrant has been asked to leave a program.