Program Refund Procedures

Refunds for all camps, programs, workshops, clinics, bus trips, and special events will ONLY be issued with one full week’s notice prior to their commencement unless otherwise specified. All refunds will be subject to a $5 cancellation fee unless the program is cancelled by our Department. NO REFUNDS will be issued to persons once the program has commenced. Exceptions MAY be considered if illness or injury are reasons for cancellation. A $5 cancellation fee will be charged, and proof of illness or injury is required from a doctor.

Refunds will be issued via cheque.

Cancellations/program withdrawal may be submitted via phone or in person at the West Hants Municipal Office, 76 Morison Drive, Windsor West Hants Ind. Park. 902.798.8391 ext. 124.

Program Transfer Procedure

To transfer or change registration the Community Development Department must receive the request at least 5 business days in advance. Any transfer to another program date is subject to the availability of space in that program and any difference in fees.

Facility Booking Cancellation Procedure & Closure

Cancellation procedures are in effect for all St. Croix Recreation Site bookings. Please note that if the fields are open and the weather deteriorates, the decision to cancel the booking will be the responsibility of the user group and/or officials at game time, or in advance of scheduled use. Note: The user group will be charged for the use of the field if the Community Development Department is not notified of the cancellation a minimum of 12 hours in advance of the booking or 72 hours in advance for the cancellation of a weekend tournament booking.

If the Community Development Department cancels the use of the facility due to weather or field conditions, the user group will not be charged.