Refund and Cancellation Policy |
Cancellations: |
Cancellation of bookings will be granted for any cancellations made ten (10) days prior to commencement of the booking. A refund or account credit will not be issued for anyone cancelling a booking less than ten (10) days prior to the start date of the booking. |
Transferred/Traded/Sub-leased Ice: |
The Town of Bentley is the sole authority for all Ice times. The practice of occasionally transferring ice, trading ice, or sub leasing ice between regular ice users is prohibited. |
Changing the intended user of ice within a single organization's allocated ice is acceptable (i.e. a practice becomes a game; Team A replaced Team B etc.) The Town of Bentley requests advanced written notification of any changes to ensure updated schedules are posted at the Arena. |
It is recognized that last minute changes to the intended use of the ice may occur under rare, infrequent, or unforeseen circumstances; however, the Town of Bentley must be notified by the permit holder, even after the occurrance. |
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