To use our Public Access Website you must have an active client account. Visa, Visa Debit and Mastercard are accepted for online registration.
ACCOUNT CREATION INSTRUCTIONS
How do I Change or Withdraw from a Course?
How do I Get Added to A Waitlist?
If you have never registered for a course, please follow the instructions below:
Click on the
Click here to create a New Account link at the top of this screen.
To create an account, complete the Billing Contact form by providing all required information and then click the Next button. Due date is a required field. If this is not applicable, you may use the baby's birthdate.
Once you have completed the above steps, you will be sent an
Account Activation Email. To activate your account, click on the link provided in the email. If you do not receive the activate account email, check your junk mail or contact us to activate your account for you.
Logging into your account provides you with access to your invoices in My Account, Course History and a Personal Calendar to view the dates and times of the course(s) you are registered for.
If you have participated in a Alberta Health Services course in the past but do not remember your account information, go to My Account and go to the "I Forgot My Password" section to retrieve it. Your username is your email address, unless you manually changed this. Please do NOT create a new account. If you are unsuccessful in retrieving your account information, email us at
SZ.prenatalpostnatal@ahs.ca with the spelling of the name associated with the account and we will reset your password for you.
HOW DO I CHANGE OR WITHDRAW FROM A COURSE?
If you need to cancel enrollment for a class or tour, email us at
SZ.prenatalpostnatal@ahs.ca and we will contact you to arrange a refund as long as we have been given 10 business days notice.
If you need to change the dates of your class or tour, email us at
SZ.prenatalpostnatal@ahs.ca and we will contact you to see if there is another series available that we can move you to. We cannot guarantee that this will be possible and we do need 10 business days notice.
If you have a conflict on the date of one of the classes in your Prenatal Series,
we are not able to customize the dates between two different series. We encourage you to make alternate arrangements, or if possible, have just one person attend the class by themselves. If it is not possible to attend that class at all, speak to your educator about resources to make up for the information you missed.
If you have given birth prior to the start of your Prenatal Series email us at
SZ.prenatalpostnatal@ahs.ca and we will provide a full refund.
HOW DO I GET ADDED TO A WAITLIST?
If you experience problems creating or updating your account please click on
FAQ at the top-right page for helpful information. If you are still experiencing problems, please call (403) 388-6668 or email
SZ.prenatalpostnatal@ahs.ca.
Univerus Rec