HOW DO I REGISTER FOR A COURSE?
Click on a Course Subcategory within the Course Category on the left side of the page to view offered courses
Click the "Register Now" button to continue to the Participant Selection Screen. Select the participant name(s) from your account that you wish to enroll into the selected course. (If you have not added Group Members to your account then the Participant Selection Screen is not displayed.) If a "Register Now" button is not clickable, this Course is not currently available for internet registration, you have already added this Course to your "Shopping Cart", you are already registered in this Course or you are not eligible for this course based on your due date.
Click the "Continue" button to add the course to your "Shopping Cart"
To register for additional courses, click on "Keep Shopping" button from the "Shopping Cart" screen or click the "Process Payment" button to proceed to the "Process Payment" screen to complete your registration purchase. We accept Visa, Master Card and American Express. Once you have successfully completed the secure payment transaction, an Invoice will be displayed with complete details about the Course(s) registrations you have made.
An email confirming your registration will also be sent to the email address you provided in your account. The email may contain important attachments with further instructions, so make sure to save this email.
If you are not able to pay by credit card, you can register by phone and arrange to pay by cheque, money order or cash during office hours, or by mail.
HOW DO I CHANGE OR WITHDRAW FROM A COURSE?
To withdraw from a Course please contact us for assistance. Please refer to our Refund Policy
for additional information.
To cancel any class, call us at (780) 735-8377 and we will arrange a refund less the admin fee as long as we have been given 7 days notice.
For all free classes, if you are unable to attend and do not contact our office to withdraw, you will be unable to register for a second free class of the same type.
If you need to change the dates of your class, call us at (780) 735-8377 and we will check the availability of another course that will work for you. We cannot guarantee that this will be possible and we do need 7 business days notice.
If you have a conflict on the date of one of the classes in your Perinatal Series, we are not able to customize the dates between two different series
. We encourage you to make alternate arrangements, or if possible, have just one person attend the class by themselves. If it is not possible to attend that class at all, speak to your educator about resources to make up for the information you missed.
If you are ill on the day of one of the classes, have the other person attend by themselves.
HOW DO I GET ADDED TO A WAITLIST
If a course is full and a waitlist is available - please click the "Join Waitlist" link to enroll onto the waitlist. For any questions regarding the waitlist, please call us at (780) 735-8377
If you experience problems creating or updating your account, or while registering for courses, please click on FAQ
at the top-right page for helpful information. If you are still experiencing problems, please call (780) 735-8377.