Notice: NOTE: ONLINE BOOKINGS WILL NOT BE ACCEPTED FROM DECEMBER 17 - JANUARY 1, 2025. PLEASE SUBMIT YOUR REQUEST ON JANUARY 2, 2025. WE APOLOGIZE FOR THE INCONVENIENCE
Facility Refunds & Cancellation
| Cancellation by Renter: |
| Notice of cancellation and a refund request must be in writing and received by the Municipality at least 14 days before the event. The refund will be mailed to the address indicated in the rental application. Refunds may take up to 60 days to process. The Renter is responsible for payment in full and forfeits any refund of any amounts paid to the Municipality in connection with the event if the event is cancelled less than 14 days before the event. |
| Cancellation by Municipality: |
| The Municipality reserves the right to cancel the event and terminate the Agreement at any time before or during the rental period if the Municipality, it it's sole discretion, determines that it is not in the Municipality's best interests to permit the event. |
| For any breach of the Agreement, misconduct, improper use of the Facilities, or any other action by the Renter deemed by the Municipality or Municipal representative to be detrimental to event participants or the Facilities. The Municipal representative has the right to make decisions for the well-being of those attending the event or to help reduce potential damages to the Facilities. Decisions of the Municipal representative are final. |
| In the case of an emergency or other unforeseen circumstance, as the Municipality may in its sole discretion determine. If possible, the Municipality will give the Renter at least 24 hours’ notice of cancellation in the circumstances provided for in this subsection c. The Municipality may grant the Renter access to the Facilities at another time or allow a proportionate rebate for any portion of the rental period cancelled. |
| The Municipality is not responsible for and the Renter shall have no claim or right to damages or reimbursement on account of any loss, damage or expense whatsoever for any cancellation or termination. |
| Program Cancellation: |
| A full refund will be issued with withdrawal that occur 5 business days prior to the start date of the program. |
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