Registration Required:

For programs which require registration, spaces are a first-come-first-served basis. Registration opens on the date stated on each program. Payment in full is required using a credit card at time of registration.

Withdrawals:

If your plans have changed, and you need to withdraw from a program, please contact us at [email protected]. Refunds may be issued upon receipt of requests two or more business days prior to the start of the program. There are no refunds issued once sessions have started. Withdrawals due to illness may be eligible to receive a credit on your account.

Cancellations:

Kings County Recreation reserves the right to cancel courses at our discretion. If we cancel the program/booking due to inclement weather, facility issues, or staff related challenges a full refund will be provided or a credit will be added to your account. We will contact facility renters or program participants at the earliest available time.

For some programs, a minimum number of registrants is required. If minimum number of registrants is not met, we may have to cancel or combine classes. These decisions are made and communicated prior to the program start date. Please register early to avoid disappointment. A 100% refund will be issued in these cases.

Refunds:

Payments made by credit card will be refunded to that credit card. Payments made in alternative forms will be refunded by cheque; processing times may vary.

Facility Rental Refunds:

Cancellations for pool bookings must be done at least 48 hours prior to your booking date. Refunds will not be provided for cancellations after this time. If MOK cancels the booking due to inclement weather, issues at the pool, or staff related challenges a full refund will be provided or a credit will be added to your account.