Click on the Click here to create a New Account link at the top of this screen and choose to create an Individual Account or Family Member Account.

To create an Individual Account, complete the Billing Contact form by providing all required information and then click the Next button. Note: You can still add family members to your account later by logging on to your account and clicking on the Family Members Tab.

To create a Family Member Account, complete the Billing Contact form by providing all required information. Click the Next button to continue to the Add Family Member Screen. Complete all required fields for the family member and then click the Save & Add Another button to save the family member and proceed to enter another family member to your account. Click the Finish button once you have added all of your family members to your account. Note: You can add additional family members to your account later by logging on to your account and clicking on the Family Members Tab.

Once you have completed the above steps, you will be sent an Account Activation Email. To activate your account, click on the link provided in the email.

If you have booked a City of Brockville Facility in the past but cannot access your online account, please do NOT create a new account. Please contact us at (613) 342-8772 or (613) 341-2277 or by email bookkings@brockville.ca to activate your existing account. Once we enable your online access, you will receive an Account Activation Email. Follow the instructions to access your online information.