Refunds, Cancellations & Transfers

Learn more about our cancellation, refund and transfer policies for programs and passes.

Classes & Programs

Cancellations

All classes offered by the Town of Balgonie are subject to cancellation if there are insufficient registrations or due to other extenuating circumstances.

• For any cancelled program initiated by the Town, you will be issued either a refund or credit. You will not be charged a withdrawal fee for any Town initiated program cancellations. 

Withdrawals

You can now request a withdrawal from activities up to 7 days before the day the activity starts. For example, if an activity begins on Monday, July 7, you will be able withdraw from the activity up to 11:59 p.m. on Sunday, June 29. Withdrawals must occur by phoning the Town Office at 306-771-2284 or sending an e-mail to general@balgonie.ca. All withdrawal fees will be applied to the original form of payment. A $10 withdrawal fee will be applied. 

Transfers

You may transfer immediately into another program, subject to availability.

• Pro-rated fees/refunds will be applied to any difference between the two courses.
• The Town does not charge withdrawal fees on transferred programs. 
   

Late Registrations

Late registrations for programs are accepted if they can be accommodated.