Terms and Conditions

Payments You will pay to us the total rental amount set out in the Rental Agreement. If indicated by us on the Rental Agreement, you will provide us with a damage deposit in the amount so indicated, which amount will be returned to you if the facilities and/or equipment were maintained in good working condition after access or use.
Payments may made by Credit card (VISA/MC), Debit card, cash or cheque payable to the rented facility (Oxbow Arena, Oxbow Swimming Pool, Bow Valley Park or Oxbow Memorial Hall). A separate cheque is necessary if you are required to provide a damage deposit, payable to the rented facility, as above.
We must receive full payment upon signing this Agreement (unless a shorter period is otherwise agreed to by us on the Agreement) prior to commencement of your use of the facilities, equipment and/or services.
Cancellations and Refunds If you wish to cancel your Agreement prior to your use of the facilities, equipment and/or services, you will give us at least 24 hours notice by either e-mail or phone call (no text) and we will fully refund to you the amount paid as deposit.