To purchase a membership you must have an active client account.
Click here for instructions on how to create an account.
For parents purchasing memberships for their children please be sure to create a family account with
yourself as the billing client and your children as family members.
HOW DO I PURCHASE A MEMBERSHIP?
Click on a Membership Subcategory within the Membership Category on the left side of the page to view offered memberships
Click the "Purchase Now" button to continue to the Participant Selection Screen. Select the participant name(s) from your account that you wish to purchase a membership. (If you have not added Group Members to your account then the Participant Selection Screen is not displayed.) If a "Purchase Now" button is not clickable, this Membership is not currently available for internet purchases or you have already added this Membership to your "Shopping Cart" or you have already purchased this membership
Click the "Continue" button to add the membership to your "Shopping Cart"
To purchase additional memberships, click on "Keep Shopping" button from the "Shopping Cart" screen or click the "Process Payment" button to proceed to the "Process Payment" screen to complete your membership purchase. Once you have successfully completed the payment transaction an Invoice will be displayed with complete details about the membership purhase you have made
An email confirmation will be sent to the email address you provided in your account including a link to your membership receipt and our refund policy.
HOW DO I CANCEL A MEMBERSHIP?
To cancel a membership please contact us for assistance at 613-443-3066 x 2338.
If you experience problems creating or updating your account, or while purchasing a membership please click on
FAQ at the top-right page for helpful information. If you are still experiencing problems, please call 613-443-3066 x 2338 or email
recreation.loisirs@russell.ca.